FAQ

 Tel: (773) 348-7700
E-Mail: info@angelgardensflorist.com

 3717 N Southport
Chicago IL 60613

 Excellent support
for over 30 years

 Your Satisfaction
is Our #1 Concern

FAQ. General Information

If I place an order for an arrangement, can it be delivered on the same day?

Generally yes, we can accommodate same-day deliveries as long as the order is placed before 3PM local time. There will be exceptions to this as deliveries are dependent on the drivers’ route, which varies daily. We will do our absolute best to accommodate your request.

Can I specify the time of delivery?

We will do our best to meet your delivery requirements.  Let us know what you are looking for in special instructions when ordering online or over the phone.  It is not practical to specify an exact time however before 2PM. After 1PM type of requests we can usually meet.  When it comes to schools, businesses and sympathy service times we understand the time sensitive nature. Sometimes weather, short notice and location can make your request not possible but we will make every effort to make you happy with prompt delivery.   During busy holiday times it is very difficult and unlikely that we can meet requests for timed deliveries.  We will do our best but it is simply not practical as the volume of orders does not allow for that type of service many times.

How do I know if my order has been delivered?

Visit our check status page to get the most up to date status Check Status  .  You can call (773) 348-7700 A delivery confirmation is often sent via email, once the delivery has been made and it has been entered it into our system. In addition, you will likely receive a phone call from a thankful recipient!

Why do your flowers last longer?

The typical retail florist buys flowers in small quantities from a wholesale florists inventory.  This inventory may be up to 2 weeks old at the time of purchase!  That retail florist may  not turn over that inventory quickly either.  Flowers do last a long time in a  cooler but once taken out of that cooler for use when flowers are older they simply do not last. We bypass the wholesale florist-as we are one ourselves-so we buy direct from the farms. Many shops are stopping at a wholesaler in the morning picking up a box or a bunch of flowers!  Our product is simply much fresher then what our competitors may be offering due to the way we buy and how we sell.

DO YOU DELIVER TO HOSPITALS AND FUNERAL HOMES?

Yes. For hospital delivery, please include the recipient’s room number and ensure that the recipient is not scheduled for discharge within the window of delivery. For patients in critical care, receipt of floral arrangements and fruit baskets may not be allowed. Please Call the hospital before ordering to inquire about their policies. When ordering funeral flowers, please include the names of the deceased and the funeral home to prevent any confusion during delivery.

WHAT DAYS OF THE WEEK DO WE DELIVER?

We deliver every day except for Sunday and major holidays.All of the products on our website are available for delivery same day

DO YOU DELIVER FLOWERS TO ANOTHER CITY OR STATE?

Same Day Delivery Flowers are available in the USA from our network of high quality local florist partners. Southport Blooms will give you the best delivery option that you deserve to keep you connected with your loved ones. Have a same day flower delivery with your choice of affordable flowers online and let us deliver the most precious and freshest flowers known to flower shops. Want to make in a one-of-a-kind gift? Add a teddy bear, chocolates or a Mylar balloon to your online flower order. We are the same day delivery experts if you need flowers delivered today there is no better choice than Southport Blooms.Order today and make its recipient feel loved anywhere in The United Sates!

* Same day delivery orders must be placed before 1:00 PM in the recipient’s time zone.

CAN I CHOOSE DELIVERY OR PICKUP DATE?

Yes, you can. You will be given the option during checkout.

HOW MUCH ARE THE DELIVERY CHARGES?

Delivery charge is $10.00

WHAT IF THE RECIPIENT IS NOT AT HOME?

We will leave a note on the door and try again later. If our driver determines that it is safe to leave the flowers with a neighbor we will do so. Please review all delivery address information before you submit an order. Incomplete address information or phone numbers may delay delivery. Flowers cannot be delivered to P.O. Boxes, APO addresses, airports.

WHAT AREAS DO YOU COVER FOR DELIVERY?

Nationwide Delivery

Alabama    Alaska    Arizona    Arkansas

California    Colorado    Connecticut    Delaware

Florida    Georgia    Hawaii    Idaho

Illinois    Indiana    Iowa    Kansas

Kentucky    Louisiana    Maine    Maryland

Massachusetts    Michigan    Minnesota    Mississippi

Missouri    Montana    Nebraska    Nevada

New Hampshire    New Jersey    New Mexico    New York

North Carolina    North Dakota    Ohio    Oklahoma

Oregon    Pennsylvania    Rhode Island    South Carolina

South Dakota    Tennessee    Texas    Utah

Vermont    Virginia    Washington    West Virginia

Wisconsin    Wyoming

Chicago Area Delivery

Albany Park zip codes- 60625, 60630

Andersonville zip code – 60640

Belmont Cragin zip codes – 60639, 60634, 60641, 60707

Berwyn & Forest Park, IL zip codes – 60402, 60130, 60398

Beverly zip code – 60643

Bridgeport, IL zip codes – 60608, 60616, 60609

Bronzeville – 60653

Bucktown zip codes – 60622, 60647

Chatham zip codes – 60620, 60619

Chinatown zip code – 60608

Dearborn Park & Printer’s Row – 60605

DePaul zip code – 60614

Downers Grove, IL – 60515, 60516

Edgewater – 60640, 60660

Edison Park & Jefferson Park – 60630, 60631, 60646

Englewood – 60636

Evanston, IL – 60201, 60202, 60203

Gold Coast & Streeterville – 60610, 60611

Greektown – 60607

Highland Park, IL – 60035

Horner Park – 60618

Humboldt Park – 60647, 60651, 60624

Hyde Park & Kenwood – 60615, 60637, 60653

Irving Park – 60641, 60618

Lakeview – 60657, 60613

Lincoln Park – 60614

Lincoln Square – 60625, 60659

Logan Square – 60647, 60641, 60639

Loop – 60601, 60602, 60603, 60604, 60605, 60606

Marquette Park – 60629

Naperville, IL – 60540, 60563, 60564, 60565

Near North Chicago- 60610, 60611, 60654, 60606

Near South Chicago – 60605, 60607

Near West Chicago – 60606, 60607, 60610, 60612, 60622, 60661, 60608, 60616

North Center & St. Ben’s – 60613, 60618, 60657

North Park & Budlong Woods – 60625, 60659, 60646, 60630 Old Town: 60610, 60614

Oak Lawn, IL – 60453, 60454, 60456, 60457, 60458, 60459

Oak Park & River Forest, IL – 60301, 60302, 60303, 60304, 60305

Pilsen & Little Village – 60608, 60616

Portage Park – 60641

Ravenswood – 60625, 60640

River North – 60610, 60611

River West – 60606, 60622, 60610, 60661

Rogers Park – 60626 Roscoe Village: 60618, 60657

Schaumburg, IL – 60173, 60179, 60192, 60193, 60194, 60195, 60196

Skokie, IL – 60076, 60077

South Shore – 60649, 60617, 60619, 60637

St Charles, IL – 60174

Tri-Taylor & UIC University Village – 60607

Ukrainian Village – 60622, 60612, 60607

Uptown & Buena Park – 60640, 60660, 60613

Washington Park – 60615, 60637, 60609, 60621

West Ridge & Warren Park – 60659, 60645

West Town – 60612, 60622, 60647, 60610

Wicker Park – 60622, 60647, 60614

Wilmette, IL – 60091

Winnetka, IL – 60093

Wrigleyville Chicago – 60613, 60657

DO YOU DELIVER FLOWERS IN A VASE?

Yes, we deliver the bouquets with vases , except custom designed flower arrangements.( Vase is optional)

HOW DO I REDEEM A DISCOUNT OR GIFT CODE?

To use your gift or credit or promotional code, follow these simple steps:

  1. Select a product for purchase.
  2. Click add to cart button.
  3. Please click on “Shopping Cart” button on top right menu.
  4. Click on Apply Discount Code or Apply Gift Voucher button below the product in the shopping cart.
  5. Please login or create a new account or fill out form “Guest Checkout”
  6. The code will be automatically applied.

CAN I ADD A GIFT MESSAGE?

Yes, to send out your purchase as a gift, simply write personalized message in “Card Message” text field on the product page.We’ll take care of the rest.

WILL MY GIFT LOOK EXACTLY LIKE THE ONE IN THE PHOTO?

When you order custom designs, they will be produced as closely as possible to the picture. Please remember that each design is custom made. No two arrangements are exactly alike and color substitutions of flowers may be necessary.

We make every effort to ensure that the flowers featured on our pages are in season and available. Some flowers may not always be available.We reserve the right to substitute flowers of like color, appearance, and value. Because of the popularity of some floral arrangements, we also reserve the right to substitute pictured vases and decorative containers with ones similar in shape, color, value, and style.

Our professional staff of floral designers are always eager to discuss any special design or product requests. Please contact us  and we will be glad to assist you with a special request.

GUARANTEE?

We guarantee 100% satisfaction on all floral and gift items. If you are not completely satisfied, please contact our Customer Service Department at info@angelgardensflorist.com

I PLACED AN ORDER CAN I CHANGE OR CANCEL IT?

Please be advised that we are unable to cancel or change any orders already delivered or presently en route to delivery.

If you find it necessary to cancel or change delivery dates or addresses for any other orders, simply call our Customer Service Department directly at (773) 348-7700  .

We are also unable to accept cancellations or change requests via e-mail.

WHAT PAYMENT TYPE DO YOU ACCEPT?

We accept Credit/Debit cards: VISA, Master Card, Discover Card, JCB, Diners Club, and American Express.
We accept PayPal

HOW DO YOU STORE OR USE MY PERSONAL INFORMATION?

Your information is used to process your orders and personalize your shopping experience on www.angelgardensflorist.com, for internal purposes and to comply with any legal requirements. By storing your personal information on a secure server, www.angelgardensflorist.com is able to shorten your checkout process and allow you to check your order status online. At www.angelgardensflorist.com, we also review what kinds of products appeal most to our customers as a group.

DO YOU CHARGE SALES TAX?

Every Internet order  you place with us will be charged a sales tax of 10.25% ,applied to the amount of the order. This tax rate is based upon the rate our shop is charged, and Illinois Sales tax rate regardless of the destination of your order.

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450000 Over Arrangement Made
400000 OVER HAPPY CUSTOMERS
35 YEAR IN SERVICE
250000 ANSWERED QUESTIONS